Sorry, a thousand times over. We're really obsessed with customer satisfaction. We sometimes completely miss the mark too, though. And now you're at a disadvantage. We can't let that happen.
Now what?
We're happy to resolve your complaint. This is easiest if you contact our Customer Service. We're available daily via phone, email, Twitter, and Facebook.
Not satisfied with your answer? Go big and address our Customer Service manager. You can email him or send a letter to the address below. You'll get an answer within 3 working days.
Centimo B.V. Attn. Kay Dieke Antwoordnummer 5515 3000 VB, De Kwakel
- Wasn't he able to help you to your satisfaction? You can always submit your complaint to the Dutch Foundation for Consumer Complaints Boards. You can also submit your complaint to the arbitration committee via the Europees ODR Platform.