Centimo Helpdesk

Website Tour 2

• A Tour of Your Account
• Creating an Account with Centimo

Instructions 2

• How to apply snow?
• How to use water crystals?

Inspiration 0

Suggestions & Ideas 0

Interesting Articles 0

More Information? Subscribe to our Newsletter. 0

Account 7

• I forgot my password, now what?
• Can I see my previous orders?
• Where can I subscribe to your newsletter?
• How can I change my password?
• How do I cancel my subscription to the newsletter?

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Service 0

Wholesale 1

• resr

Applying for Wholesale 1

• test

Press and Media 0

About us 2

• Opening hours
• Visit us

Sustainability 0

History of Centimo 0

Order, change, or cancel 4

• Can i order as a private person?
• How can I place an order?
• How do I cancel my order?
• How do I change my order?

Advice and assistance 0

Subscriptions 4

• How can I contact customer service for subscriptions?
• What are the advantages of a Centimo subscription?
• How can I order a white goods product with a subscription?
• Will I become the owner of the machine if I have a subscription at Centimo?

Stock status products 4

• How can I place a pre-order?
• What does the stock status 'Never in stock again' mean?
• What does the stock status 'Temporarily sold out' mean?
• Is my product in stock?

Log in with Facebook or Google 0

Complaints 1

• What if I want to submit a complaint?

Gift cards and vouchers 0

Personal discount 0

Shop credit 0

Payment Options 6

• Op welke manieren kan ik betalen?
• What is Centimo's bank account number?
• Does Centimo have a secure payment environment?
• Can I pay with cash?
• How can I pay?

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Invoice 4

• Where can I find my invoice?
• What if my invoice is incorrect?
• What if I haven't received my invoice yet?
• How can I change my invoice?

Payment Safety 1

• Kan ik veilig betalen bij Centimo?

Payment reminder and debt collection 1

• I have received a payment reminder

Payment failed or declined 4

• Why is the payment status in Centimo incorrect?
• What if I paid using iDEAL, but didn't receive an order confirmation yet?
• Why was my payment checked?
• Why was my credit card payment declined?

Refunds 5

• What if I didn't receive a refund?
• When do I receive my refund after returning my product?
• How can I receive my refund?
• When do I receive my refund after cancelling my product?
• Where can I see the status of my refund?

Guaranteed 2

• I have a warranty on my articles?
• What is the warranty of my article?

Get an insurance plan 0

General Terms & Conditions insurances 0

Cancel your insurance 3

• How can I cancel my insurance?
• Can I return an insured product?
• I don't want my Backup Plan after all. Can I cancel it?

Reporting damage or theft 4

• How does it work when I receive shop credit for my insured product?
• What happens after I reported damage to my insured product?
• What do I have to do when my insured product was stolen?
• What do I have to do when my insured product was damaged?

Delivery and pickup options 6

• Shipping costs
• Wat zijn de mogelijkheden voor aflevering van mijn bestelling?
• Can I pick up my order at Centimo?
• Kan ik op een ander afleveradres laten bezorgen?
• Leveren jullie ook in het buitenland?

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Delivery problems 7

• Wat zijn de levertijden?
• Kan ik zelf bepalen op welke dag mijn bestelling wordt bezorgd?
• Wat moet ik doen als mijn bestelling te laat is?
• I'm not satisfied about the delivery driver. Where can I file a complaint?
• What do I have to do when I haven't received my order?

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Order, change, or cancel 3

• How can I place an order?
• How do I cancel my order?
• How do I change my order?

test 5

• Mag ik naast een banner ook direct linken naar producten op uw website?
• Zit ik vast aan een contract?
• Zit er echt geen spreekwoordelijk addertje onder het gras?
• Komt elke website in aanmerking?
• Is dit een uniek concept?

Hoe Werkt Het? 2

• Hoe werkt het nu precies?
• Hoe aan te melden als partner?

Wat is een Affiliate Program? 1

• Wat is een affiliate program?

Snow 2

• Snow
• DIY Snow

Absorbable flower dye 2

• Absorbable
• DIY Absorbable flower dye

Dip dye 1

• Centi aqua deco

Flower glue 1

• Flower glue

Glitter 2

• How to apply glitter?
• Glitter

Vase color 1

• Vase color