The way you cancel your insurance depends on the date you got it. Before 1 October 2018: ACTUA. After 1 October 2018: ERGO.

Did you make a one-time payment at ACTUA or ERGO? One-time paid insurances end automatically.

Do you pay ACTUA monthly? A Backup Plan you pay for monthly, like with mobile phones, can be terminated after a minimum of 12 months with a one month notice. Would you like to terminate your insurance? Contact the Actua Service Center via telephone: 010 - 4477100.

Did you request your Backup Plan less than 30 days ago? Contact our customer service.