Large products Is the product heavier than 30 kilograms and/or larger than 175x78x55 centimeters? Returns work as follows:
- Register your product via the online return form, we'll make sure a repair appointment is being made.
- Within 24 hours after your report, the manufacturer will make an appointment to repair the product at your home.
- Our delivery drivers will come pick up your product the next working day. You'll be notified of this via email or phone.
- Want to change the pickup day? You can do this via email or telephone as well.