Refunds

Refunds

What if I didn't receive a refund?
The amount of time it takes for the refund to appear in your bank account differs per bank. Did the money still not appear on your account after 5 working d...
Wed, 13 Nov, 2019 at 1:51 PM
When do I receive my refund after returning my product?
As soon as we've processed your return, we'll refund you within 3 working days. The time it takes for a refund to appear on your bank account depe...
Wed, 13 Nov, 2019 at 1:52 PM
How can I receive my refund?
We'll refund you with the payment method you used. Did you use a voucher, gift card, EcoCheque, or shop credit? We'll refund you in shop credit. Y...
Wed, 13 Nov, 2019 at 1:52 PM
When do I receive my refund after cancelling my product?
As soon as we've processed your cancellation, we'll refund you. The time it takes for a refund to appear on your bank account depends on you payme...
Wed, 13 Nov, 2019 at 1:53 PM
Where can I see the status of my refund?
You can't check the status of your refund, but we'll always refund you within 3 days of processing your return shipment. Did the money still not a...
Wed, 13 Nov, 2019 at 1:53 PM